Move the line.
Win back revenue.
Every second counts in fast-service businesses. Whether you run a drive-thru, car wash, service bay, or curbside pickup, delays mean lost sales, frustrated customers, and missed opportunities.
FasterLines helps you spot those delays in real time, act before customers leave, and recover tens of thousands of dollars per location every year.
Our average client misses their service-time goals by 30% when we first measure. We help turn that loss into new revenue.
The Problem
When your lines slow down, customers notice, and they don’t always wait around.
If your goal is 30 seconds per order, you can serve 120 cars an hour. But if delays push service to 40 seconds, you lose 12 cars in that same period. That’s over $100,000 in lost opportunity per year at just one location.
Traditional tools like POS data or loop timers don’t show the real picture. They tell you totals and averages, but they don’t pinpoint why service slows down or where bottlenecks form. The result? Missed service-time goals, frustrated teams, lost transactions, and damage to your brand reputation.
Here's How It Works:
- Install & Baseline: We deploy sensors and measure current performance with minimal IT burden.
- Detect Stops, Not Just Totals: We flag real instances of cars or customers waiting too long. This helps managers understand exactly where they need to improve.
- Real-Time Alerts & Video Review: Instant alerts signal when performance slips. Managers can also use store video like “game film” to review exactly what happened.
- Optimize & Scale: Daily reports highlight patterns, staffing issues, and bottlenecks. Leaders can then roll out fixes across districts or multiple sites with confidence.
The Solution
FasterLines constantly watches your line, cars, people, and bays. We don’t just give you a vague average or a loop-based timer, we measure actual stopped-in-line delays.
With our system, managers can motivate teams mid-shift, review delays tied to video, and make smarter adjustments that keep throughput high.
Just knowing they’re being measured often drives teams to perform better before any schedule or process changes are made.